By: Eric D. Abes
Last week, the White House announced a new hotline for Veterans to call with complaints and concerns about the Department of Veterans Affairs. Everything from late payments, delayed or poor medical care, to poor hospital conditions can be reported. As the Military Times reported here, the new hotline is to collect, process, and respond to the complaints of individual veterans in a responsive, timely, and accountable manner.
The hotline is currently in the “soft launch” stage. By August 15, it is supposed to have staffing by live operators 24 hours a day, 365 days a year. All calls will be confidential, but veterans will be asked for personal information if it is needed to resolve a specific problem.
The number is 855-948-2311.
At Abes Baumann Attorneys, we applaud anything that can give veterans a voice. But sometimes a voice is not enough. When you need help obtaining the benefits you deserve, let us take point.